| | 18-December-2010 (Saturday) | | | TCS, Think Campus, Electronic City, Phase II, Bangalore 560 100 | | | | | | | | | | | Attend the incoming calls from the users.
Recording the incident
Classification & prioritizing the incidents
Providing initial support
Routing requests to the appropriate resolver groups when incidents are not resolved during initial support
Monitoring the status and documenting the progress towards resolution of all open incidents | | | | Should have BMC Remedy Development experience.
should have worked on Version 6.3 or above.
Advantageous if the candidate has worked Remedy version 7.6 ITSM Suite.
Command Center (4 to 8yrs) Command Center Experience | | | | HP Service Manager (SM) engineer to assist with the configuration, implementation and deployment of HP Service Manager into the development, test, and production environments.
The HP Service Manager engineer will also assist with the integration of HP Service Manager with HP uCMDB, HP Asset Center, and HP Openview | | | | Should have extensively worked on HP Operations Manager (OVO) 7.X, 8.X, 9.X on various platforms such as Windows, HP-UX, Solaris ..etc, Good hands on skills is must. Design, Architect and Customer Consulting and large scale implementation experience in MoM mode will be added advantage. Any certifications in HP OVO tools will be added advantage (Valid Prometric Certificates only Considered | | | | • Develop and maintain Incident And Service Request management processes
• Define and standardize escalation and communication procedures to be invoked during the incident resolution
• Monitor and track unresolved incidents incident backlog against SLAs and invoke escalation procedures for faster resolution
• Monitor and track unresolved Incidents & Service Requests backlog against SLAs and invoke escalation procedures for faster resolution | "ITIL Service Management" - Operational Acceptance | | • Develop and maintain Operational Acceptance processes
• Co-ordinate Operational Acceptance work flow Management with project teams and support functions through out the project lifecycle
• Identify the stake holders required to approve the project | ITIL Service Management" - Configuration Manager | | • Participate in Operational Acceptance meeting to identify new applications and modify the ARK entries
• Perform AUDIT on ARK data at regular intervals
• Audit ITSCM LOS recovery position at regular intervals
• Management of ARK & UK IT platform database entries
• Management and maintenance of ARK and UK IT platform data for GFS | | | | Should have an extensive experience in Infrastructure and Implementation of following technologies: SUSE Enterprise 9/Red Hat Enterprise Linux, Enterprise Directory, Solaris 10g/11g
•Design and assist in building of distributed environments (Dev, QA, UAT, Production etc.)
•Participate in definition and implementation of shared platforms and technology roadmaps
•Expertise in installing and configuring various Unix services like Apache, NIS, NFS, Sendmail, BIND, NetID, SSH
•Continuously follow new hardware and software releases/upgrades, test and implement. | | | 18-December-2010 (Saturday) | | | Abhilash Building, Plot No. 96 EP - IP Industrial Area, Whitefield Road, Bangalore 560 066 | | | | | | | | | | | Java Development Experience. | | | | Pl/Sql Development Experience. | | | | Mainframes with JCL, COBOL,CICS DB2, IMS, CICS | Mainframes (JCL,CICS, Cobol, IDMS/DB2 | | Mainframes (JCL,CICS, Cobol, IDMS/DB2 Experience | | | | Dot net with WCF/WPF development Experience. | SQL Server 2005/2008 Developer / Sr. Developer | | SQL Server 2005/ 2008. with 3+ yrs of experience on T-SQL, SQL Server database design, Performance tuning, Query optimization etc.
1+ Yrs of exp on .Net (either on WCF/WPF/ MSTest/TFS) | | | | Documentum Development Experience | | | | Webmethods Development Experience | | | | 3-4 yrs of Project Management Experience in IT.
Banking domain Experience is preferred.
PMP/ Prince2 Certification is mandatory.
Exposure to SDLC is mandatory. | Business Analyst/ Business Systems Analyst | | 2-3 yrs of Business systems analyst experience in IT.
Banking domain Experience is mandatory.
Exposure to SDLC is mandatory with experience in Requirements Gathering, Translation of Business needs to Tech requirements, and Testing | | | 18-December-2010 (Saturday) | | | International Tech Park, Innovator Bldg., 10th Floor, Whitefield Road, Bangalore 560 066 | | | | | | | | | | | | | | | | | | | | | | | Minimum 3+yrs in SAP FICO | | | | Minimum 3+yrs in SAP BASIS | | | | Minimum 3+yrs in SAP ABAP | | | | Minimum 3+yrs in SAP Security | | | 19-December-2010 (Sunday) | | | SJM Towers, 18, Sheshadri Road, Gandhinagar, Bangalore 560 009 | | | | | | | | | | | | | | Hands on experience in BO XI | | | | Hands on experience in Cognos | | | | Hands on Experience in Informatica | | | | Hands on experience in Datastage | | | | Hands on experience in TIBCO BW | | | | Hands on experience in Filenet | | | | Hands on experience in SAS | | | | Hands on experience in Webmethods | | | | Hands on experience in See Beyond | | | | Hands on experience in Microstrategy | | | | Hands on Experience in JCL COBOL CICS | | | | Hands on Experience in Sharepoint / MOSS | | | | 3+ Yrs hands on Experience in Oracle Apps HRMS | Oracle Apps Finance Functional | | 3+ Yrs hands on Experience in Oracle Apps Finance Functional | Oracle Apps Finance Technical | | 3+ Yrs hands on Experience in Oracle Apps Finance Technical | | | | 3+ Yrs hands on Experience in Oracle SAO | | | | 3+ Yrs hands on Experience in Oracle BPM | | | | 3+ Yrs hands on Experience in Oracle Fusion | | | | 2.5+ yrs Hands on Experience in OBIEE | | | | Hands on experience in Core Java, J2EE, Struts, Springs, Hibernate. | | | | 3+ yrs Hands on Experience in Oracle PL SQL | | | | 3+ yrs Hands on experience in Siebel CRM Technical, Configuration, EAI, Scripting, EIM | | | | Hands on Experience in Perfromance Testing | | | | 3+ yrs Hands on Experience in ASP Dot Net | | | | 3+ Yrs Hands on Experience in C++ Unix | | | | Hands on Experience in SAP FICO / BI / ABAP / CRM Tech / SRM | | | | Hands on Experience in SAN Storage Admin | | |
